Privacy Policy

1. Introduction

GrowingUpVideo ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our AI video generation service.

2. Information We Collect

2.1 Account Information

• Email address (via Clerk authentication)
• Account creation date
• Subscription and billing information (handled by payment provider)

2.2 User Content

• Images you upload for video generation
• Videos generated by our Service
• Job metadata (settings, timestamps, status)

2.3 Usage Data

• IP address
• Browser type and version
• Operating system
• Pages visited and features used
• Timestamps of activity

2.4 Payment Information

We do not store credit card details. Payment processing is handled by our payment provider.

3. How We Use Your Information

3.1 Primary Uses

• Provide and maintain the Service
• Process your video generation requests
• Authenticate your identity
• Communicate with you about your account
• Send service-related notifications

3.2 AI Processing

Your images are processed by:

• Anthropic Claude: For analyzing and ordering images by age
• PixVerse: For generating video transitions
• fal.ai: For generating video transitions (fallback provider)
• Amazon Rekognition: For couple videos only, to run an automated face comparison so both people stay correctly positioned across the transition. Processing happens on the fly; no facial template or other biometric data is stored, and it is never applied to single-person or pet videos. See our GDPR page for details.

3.3 Analytics

We use analytics to understand usage patterns and improve the Service.

4. Data Storage and Security

4.1 Where We Store Data

• AWS US-East-1: Job metadata (DynamoDB), images, and videos (S3)
• Authentication data: Clerk's infrastructure
• Third-party AI: Images are sent to Anthropic, PixVerse, and fal.ai for processing

4.2 Data Retention

• Uploaded images: Automatically deleted after 30 days
• Generated videos: Automatically deleted after 30 days
• Job metadata (settings, timestamps, AI-generated descriptions): Kept up to 24 months
• Deletion requests: We delete your account data within 30 days of your emailed request

4.3 Security Measures

• Encryption in transit (HTTPS/TLS)
• Encryption at rest (AWS S3/DynamoDB)
• Access controls and authentication
• Regular security reviews

4.4 Sharing Your Video

Your videos and photos are private by default. If you choose to create a share link, that link is public: anyone who has it can watch the video and see your photos, without signing in. The link stops working when the video is deleted after 30 days. We cannot disable a share link before then, so only send it to people you trust.

5. Third-Party Services

We share data with the following third parties solely to provide the Service:

Each third party has their own privacy policy:

• Clerk Privacy Policy
• Anthropic Privacy Policy
• PixVerse Privacy Policy
• fal.ai Privacy Policy

6. Your Rights

Depending on your location, you may have the right to:

6.1 Access and Portability

• Request a copy of your data
• Receive data in a portable format

6.2 Correction

• Update your account information
• Request corrections to inaccurate data

6.3 Deletion

• Email us to delete your account and all associated data
• Request deletion of specific content
• Your uploaded images and generated videos are automatically deleted after 30 days regardless

6.4 Restriction and Objection

• Object to certain processing activities
• Request restrictions on how we use your data

6.5 How to Exercise Rights

Contact us at info@growingupvideo.com to exercise your rights. We will respond within 30 days.

6.6 Right to Lodge a Complaint

If you believe we have violated your data protection rights, you have the right to lodge a complaint with your local supervisory authority (for example, your national Data Protection Authority in the EU, or the Israeli Privacy Protection Authority for Israeli residents), in addition to contacting us directly. See our GDPR page for a list of authorities.

7. Cookies and Tracking

7.1 What We Use

• Essential cookies for authentication (via Clerk)
• Privacy-friendly, cookieless analytics (Umami) — no analytics cookies are set and no cross-site tracking takes place, so no consent is required

7.2 Managing Cookies

You can manage cookie preferences through your browser settings.

8. International Data Transfers

Your data may be processed outside your country, including in the United States. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided us with data, contact us immediately.

9.1 Photos of Children

Many of our users upload photos of children to create a growing-up video. By uploading such a photo, you confirm that you are the child's parent or legal guardian, or that you have permission from a parent or legal guardian to upload it. If you become aware that a child's photo was uploaded without proper authorization, contact us and we will remove it.

10. Data Breaches

In the event of a data breach affecting your personal information, we will:

• Notify affected users within 72 hours
• Provide details about what happened
• Describe steps we are taking

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance.

12. Contact Us

For privacy-related questions or requests:

• Email: info@growingupvideo.com
• Address: Tel Aviv, Israel